In short

We are excited to offer the position of Store Advisor to an entrepreneurial member of our growing APAC team. On is the fasted running brand globally. Our success is based on the exclusive collaboration with the best sports stores and a premium service concept. On wants to inspire runners all over APAC. As a Swiss company On acts faster, is more customized, and more creative than conventional brands.

Your Mission

  • Continuously and passionately embody and communicate On's values and brand philosophy to customers

  • Provide exceptional service to each and every customer in a proactive and positive way

  • Be part of On’s community activity and lead the event in the future

  • Work together with Store Leader and team to achieve store target and retail performance

  • Act as the in-store troubleshooting expert for On's store systems

  • Create an inclusive experience by treating all customers with respect

  • Maintain awareness of market trends in the retail industry, understand forthcoming customer initiatives, and monitor what local competitors are doing

Group of girls smiling

Your story

  • We are looking for people with entrepreneurial and team spirit to join us

  • Bachelor's Degree; the combination of experience and education will be considered

  • A collaborative team player with strong interpersonal and communication skills

  • An out-of-the-box thinker and resourceful problem-solver when faced with challenges

  • Strong performer in previous roles

  • Ability to greet customers in English

  • Ability to work weekends, evenings and holidays as needed

  • Enjoy your life with sport spirits

two women sitting at a table talking with laptops

About the Team

As you might expect from a young consumer brand, the DTC (Direct-to-Consumer) team at On is a fast-paced place to be. Together with your store team and leadership as well as the global DTC Retail team, you will help to revolutionize conventional retail business and deliver the WOW to our customers on a daily basis.

See more
A woman looking towards the camera holding on Onrunning shoe
A woman looking towards the camera holding on Onrunning shoe

Positive

Positive

Positive image - A night time photo of a group of men and women in sports gear at a house smiling and having fun in a social setting.

We’re upbeat, fully living On’s Positive Spirit. The magnetic atmosphere of our stores is unmistakable and we pass that energy on to everybody who walks in. We can see the impact we make – and know what we’re doing it together.

Learn about our Spirits

Shanghai

China’s economic center and a growing running community – it’s no wonder Shanghai is our largest retail footprint globally.

Honghui Mengzhi Park,
Huangpu District
China

Location
  • Two people looking at a tablet looking with a wall of shoes on display behind them
  • Woman arranges shoes in the showroom
  • Woman checks shoes quality near the shoe stand
  • Man and woman look on laptop in the shoes store
  • Man and woman with laptop look at the shoe stand
  • Woman smiles and looks away in the showroom
  • Two women hold apparel and smile
  • Plenty of bikes and cars on the city streets of Shanghai
  • Shanghai cityscape in the morning
  • Woman smiles as she rides her bike down a city street
  • Two men stand and smile near the bicycle outside
  • Man and a woman are involved in discussions at their workplace
  • A group of athletes walks back to the office
  • A group of people squats near the office building
  • A group of athletes gathers up
  • A group of athletes running through the streets of the city
  • Women stand and rest outside
  • A group of people stretching outside
  • A group of athletes running through the streets of the city
  • Nice architecture construction with trees in the city
  • Three colleagues walk and talk outside
  • Photo of restaurant Big Sur
  • Shy and happy man smiles outside
  • Woman laughs in the conference room
  • Woman rides a bike on the city street
  • Woman works on her laptop in the office
  • Two women in a coffee shop drink and talk
A woman smiling and looking left past the camera.

Marion

Global Head of Retail

We have age ranges from 21-64 and 60 nationalities. That is really diverse and brings us the best ideas to problem solve on the ground. Solving everyday little problems for different customers, that's our value proposition.
Happy women smiling and chatting in the office

What we offer

On is a place that is centered around growth and progress. We offer an environment designed to give people the tools to develop holistically – to stay active, to learn, explore and innovate. Our distinctive approach combines a supportive, team-oriented atmosphere, with access to personal self-care for both physical and mental well-being, so each person is led by purpose.

On is an Equal Opportunity Employer. We are committed to creating a work environment that is fair and inclusive, where all decisions related to recruitment, advancement, and retention are free of discrimination.

Build the better you

What to expect

We want to set everyone up for success, so here’s the lowdown on how we hire. Our process is a two-way street – bringing you into our culture, while helping us learn how you think.

Our full process can last about eight weeks from application to offer, because we care about getting it right. These steps explain how we usually do things.

Before you get started, feel free to consider if you want to work with us. Strange question? Well, we give people a lot of space to navigate their day-to-day and that style isn't for everyone. We want you to be passionate about what you do and be sure this is the right fit. Because when skills and passion combine – it creates that 'Wow' moment.

  • form icon
    3 people sat around a table talking and one person has a laptop open

    Step One

    It starts with you...

    You'll start by submitting your application to a specific role. We try to keep this step as simple as possible. We do get a lot of applications, but we review them all. We ask that you allow around 14 days for us to come back to you with a response. If you are a good fit to the role, someone will follow up with you within that window. If you didn't receive a reply, or were unsuccessful this time around, we encourage you to look for other possible matches at On.

  • phone icon
    A man in a baseball cap looking at his phone sat at a glass table that is reflecting him

    Step Two

    Interview with a recruiter

    What ignites your spirit? This is where we’ll start getting to know all about you and what makes you tick – and it’s your first chance to get a feel for our culture. Chatting with a member of our talent team, you’ll learn more about On and how we work. We’ll learn about what motivates you and what you could bring to the team.

  • phone icon
    Man on phone

    Step Three

    Interview with a hiring manager

    Ready to dig into the details? This second interview will be held with your future manager and will focus on the specifics of the job. Together you’ll delve into your unique skills and experiences and how they could be relevant at On. It's also a time to assess how you might feel working side-by-side. Bring any questions you have about the job, the team or anything else you might like to know – this is an open forum.

  • star icon
    A mana and a woman sat on a white sofa using laptops and laughing

    Step Four

    The Case Study

    What's your style? This task will help us understand how you think, face a challenge and give insight into your novel ideas. Designed to give everyone their best shot, your case study is based on something you might typically experience on the job. This is your chance to show us what you’ve got. So express yourself. Be you.

  • in person icon
    A woman in shock staring at her laptop

    Step Five

    The Experience Day

    Your first taste of the Oniverse. This is a time to meet some of the people you'll be working closest with. In person or virtually, you'll get a feel for the day-to-day at On and the people who make it happen. You'll chat with a few potential teammates - the conversations will be as equally driven by the role and your experience as by our values. We believe how you do things is just as important as what you do.

  • message icon
    A woman sat at her laptop looking at the camera smiling

    Step Six

    The Result

    Are we a good fit? We’ll get together internally to share our feedback and decide if we’re a match. We know that job searching is a big time investment, so it’s not a decision we take lightly. It’s also time for you to reflect on the experience – are we the right place for you? No matter the outcome, we’ll give you meaningful feedback.