Back to jobs

Retail - Lead Store Advisor(WUHAN SKP)

Location:Wuhan

Apply for this role(opens in a new tab)

In short

On昂跑直营团队是我们至关重要的团队之一,在这里凝聚了品牌对运动的承诺与愿景,凝聚和呈现整个团队努力的结果。 我们将直面消费者,与消费者密切互动,传递品牌故事,展示On 昂跑的核心价值观和运动激情,为On昂跑为每一位顾客提供充满激情的,专业的,多元包容的惊喜体验。加入昂跑,从事你热爱的运动事业,同时引领自我发展,找到长期职业发展的方向和机会,我们期待通过彼此的努力实现长期共赢。

Your Mission

  • 熟悉品牌理念及品牌精神,关注On昂跑的全球活动和项目(如可持续发展、运动员故事),能够持续准确地传递品牌故事;
  • 以客户需求为中心,作为店铺的专家,带领团队熟悉掌握产品知识,应用场景,高效完成货品陈列,运营基础等工作,及时发现问题解决问题,提出想法和优化的建议并协助实施落地。
  • 通过反馈和指导,以“为什么”“做什么”和“怎么做”进行店内技能培训,基于事实坦诚反馈,持续提升团队成员技能,以不断改善顾客体验和团队幸福感;
  • 熟悉产品知识和应用场景,总是主动探索倾听顾客运动需求,熟练针对不同的运动需求提供专业的解决方案,针对新品发布提前计划产品培训;
  • 按照陈列标准和新品计划,提前规划陈列调整计划,包含穿搭建议,日常和季节性陈列调整;
  • 按照运营标准操作货品管理(来货/退货/盘点/防损),收银台管理(结账/账目核对/退换收银系统操作),开关门,日常复盘等基础工作;
  • 能主动且高质量的配合店长,带领当班团队完成日常工作计划,做好工作的交接;
  • 通过主动分享品牌社群活动,售后服务政策等方式与顾客建立长期链接;
  • 支持On社群活动的准备和接待工作,协助活动的顺利开展和提升到店体验。
  • 对自我成长和发展负责,能够主动思考和店长一起制定自己的发展行动计划。
Two women in athletic clothing sit on a bench with takeaway coffee cups, smiling and chatting after a workout.

    Your story

    • 你是运动爱好者,有一定的运动基础,有乐于探索运动的热情。
    • 你积极乐观,充满活力,乐于探索未知主动学习。
    • 你有良好的语言表达能力和积极主动的沟通能力,乐于倾听,并主动为他人提供帮助和建议,致力于为顾客提供WOW的购物体验。
    • 你乐于接受和给予反馈,因为你认可这是自我成长的基石和动力。
    • 3年以上零售工作经验, 1年以上监督/培训工作经验, 对零售有热情,希望在零售行业长期发展。
    • 可接受零售的灵活工作时间并配合周末或节假日加班,综合工时制,做五休二。能适应快节奏的工作环境,抗压能力强。
    • 积极进取,具有团队合作精神,能够位顾客和团队提供建议。
    • 有视觉陈列,服务培训,产品培训技巧的候选人优先考虑。
    • 具备基本英文接待顾客的沟通能力优先考虑。
    Two women in activewear run outdoors, smiling, surrounded by greenery and other runners.

    About the Team

    与你期望中的年轻消费品牌一样,On昂跑直营(直面消费者)团队是一支快节奏的团队。我们热爱运动,鼓励多元包容的文化,我们协同合作并鼓励反馈,我们朝着共同的目标努力。你将与门店团队和领导层以及全球直营零售团队一起,革新传统的零售业务,为顾客创造令人惊喜的体验。

    See more
    Four people work on laptops around a high table in a glass meeting room, while another person walks by outside holding a drink.
    Jade walks through On store Zurich

    Jade

    Store Leader, On Store Zürich

    Everyone's very proud to work here. Everyone wants to grow in the company and we always treat each other the way we want to treat our customers. We do everything we can to make sure that we spread that passion. When a customer comes in, we're working to build that relationship right away.
    Group of people sit and talk at curved concrete benches on a rooftop garden with a city skyline in the background.

    What we offer

    On is a place that is centered around growth and progress. We offer an environment designed to give people the tools to develop holistically – to stay active, to learn, explore and innovate. Our distinctive approach combines a supportive, team-oriented atmosphere, with access to personal self-care for both physical and mental well-being, so each person is led by purpose.

    On is an Equal Opportunity Employer. We are committed to creating a work environment that is fair and inclusive, where all decisions related to recruitment, advancement, and retention are free of discrimination.

    Build the better you

    What to expect

    We want to set everyone up for success, so here’s the lowdown on how we hire. Our process is a two-way street – bringing you into our culture, while helping us learn how you think.

    Our full process can last about eight weeks from application to offer, because we care about getting it right. These steps explain how we usually do things.

    Before you get started, feel free to consider if you want to work with us. Strange question? Well, we give people a lot of space to navigate their day-to-day and that style isn't for everyone. We want you to be passionate about what you do and be sure this is the right fit. Because when skills and passion combine – it creates that 'Wow' moment.