In short

On's Store Leader based in Seoul, will help shape and define how the most exciting and fastest growing global sportswear brand in the world will operate On’s first store in South Korea. This role is responsible for the store's overall performance and delivering exceptional customer service every day. You will leverage your leadership skills and business savviness to help make the store a huge success.

By continuously embodying and communicating On’s values and brand philosophy to internal and external customers, you will have the opportunity to create an inclusive workplace culture by treating all employees and customers with respect. By developing ​​inclusive connections with partners and influential community figures, and actively participating in diverse community initiatives and resources, you will be enhancing brand recognition within the broader community in a new market.

Your Mission

  • Manage schedules for all store associates, collaborate with our talent team on administrative processes (e.g; payroll, onboarding, career progressions, and recruiting)
  • Act as the in-store troubleshooting expert for On’s store systems
  • Oversee inventory management and processes, including minimizing annual inventory shrink
  • Support piloting innovative digital solutions in retail environments by working closely with our retail tech and omnichannel team(s)
  • Execute product strategy and work closely with our sales planning and trade marketing team(s) for assortment selection and visual merchandising
  • Maintain awareness of market trends in the retail industry and monitor what competitor brands are doing
  • Develop and sustain local connections with ambassadors, fitness leaders, and external partners through the identification, selection, training, and facilitation of relationship-building efforts ensuring ongoing engagement and rapport.
Group of girls smiling
  • Man and woman sat at desks talking
  • Open planned office with men and women sat on a a large curved sofa
  • Group of runners talking outside the office
  • A team of people sat on the steps with a view of mountains outside the office.
  • Two women smiling at each other in a meeting room with large curved windows
  • A group of people sat around a table looking at large design papers
  • 3 men sat around with laptops smiling at each other
  • a large group of runners holding an On flag smiling at the camera
  • Man and woman sat at desks talking
  • Open planned office with men and women sat on a a large curved sofa
  • Group of runners talking outside the office
  • A team of people sat on the steps with a view of mountains outside the office.
  • Two women smiling at each other in a meeting room with large curved windows
  • A group of people sat around a table looking at large design papers
  • 3 men sat around with laptops smiling at each other
  • a large group of runners holding an On flag smiling at the camera
  • Man and woman sat at desks talking
  • Open planned office with men and women sat on a a large curved sofa
  • Group of runners talking outside the office
  • A team of people sat on the steps with a view of mountains outside the office.
  • Two women smiling at each other in a meeting room with large curved windows
  • A group of people sat around a table looking at large design papers
  • 3 men sat around with laptops smiling at each other
  • a large group of runners holding an On flag smiling at the camera

Your story

  • 5+ years of experience in a retail setting; 3+ years in a management role at a customer-focused, operationally excellent retailer
  • Background in the Sports Industry (preferred but not required)
  • Ability to confidently lead a team, oversee operations, sell product, and drive financial performance
  • Inventory management experience
  • Exceptional organizational skills and aptitude to proactively anticipate future store needs
  • Entrepreneurial spirit who expects the unexpected
  • Fluent in Korean and English

Physical Demands: This position involves constant moving, talking, hearing, reaching, grabbing, climbing stairs, and standing for consecutive hours. It also includes stooping, kneeling, and crouching.

Travel Requirements: Willingness to travel up to 10% of the time; travel percentage will fluctuate based on business needs

Working hours: This role will need to have the ability to work weekends, evenings and holidays as needed.

two women sitting at a table talking with laptops

About the Team

This is your opportunity to become a core part of On’s Direct-to-Consumer (DTC) Store Retail team in Seoul and, together with the expert team, grow and educate our communities across the globe. The Retail team works with a diverse set of stakeholders from the sales and marketing to operations teams, connecting with people day to day-to-day – creating unforgettable experiences and empowering them to move with the right products.

It’s no easy feat, and it takes a personal touch. We’re sharing our values with the world – and spreading the feeling of ‘Wow’ in person.

See more
A woman looking towards the camera holding on Onrunning shoe
A woman looking towards the camera holding on Onrunning shoe

Positive

Positive

Positive image - A night time photo of a group of men and women in sports gear at a house smiling and having fun in a social setting.

We’re upbeat, fully living On’s Positive Spirit. The magnetic atmosphere of our stores is unmistakable and we pass that energy on to everybody who walks in. We can see the impact we make – and know what we’re doing it together.

Learn about our Spirits
A woman smiling and looking left past the camera.

Marion

Global Head of Retail

We have age ranges from 21-64 and 60 nationalities. That is really diverse and brings us the best ideas to problem solve on the ground. Solving everyday little problems for different customers, that's our value proposition.
Happy women smiling and chatting in the office

What we offer

On is a place that is centered around growth and progress. We offer an environment designed to give people the tools to develop holistically – to stay active, to learn, explore and innovate. Our distinctive approach combines a supportive, team-oriented atmosphere, with access to personal self-care for both physical and mental well-being, so each person is led by purpose.

On is an Equal Opportunity Employer. We are committed to creating a work environment that is fair and inclusive, where all decisions related to recruitment, advancement, and retention are free of discrimination.

Build the better you

What to expect

We want to set everyone up for success, so here’s the lowdown on how we hire. Our process is a two-way street – bringing you into our culture, while helping us learn how you think.

Our full process can last about eight weeks from application to offer, because we care about getting it right. These steps explain how we usually do things.

Before you get started, feel free to consider if you want to work with us. Strange question? Well, we give people a lot of space to navigate their day-to-day and that style isn't for everyone. We want you to be passionate about what you do and be sure this is the right fit. Because when skills and passion combine – it creates that 'Wow' moment.