In short

At On, the most exciting and fastest-growing global sports brand, we seek an experienced Integrations Analyst to join our Global Technology Platform and Operations team. This role is critical in managing the services and support responsibilities to run, maintain, and evolve various integration platforms in collaboration with our Technology teams. The successful candidate will oversee the day-to-day functioning of our integration platforms, resolve complex internal user queries, recommend innovative solutions, and guide users through existing features and functionalities within our tech landscape. This individual will contribute significantly to future system developments by mitigating root cause issues and identifying opportunities for system enhancements, new integrations, automation, and process improvements.

Your Mission

  • Proactive Integration Enhancement: Proactively work to improve our integrations and collaborate with stakeholders to enhance key performance indicators (KPIs). This includes identifying manual activities that can be automated and taking ownership of implementing these solutions.
  • Second-Level Integration Support: Act as the second-level contact and support for the Integrations team, addressing complex user inquiries and troubleshooting issues promptly to maintain smooth operations. This involves supporting our custom-built B2B applications, which were developed to facilitate collaboration with dealers and distributors worldwide for managing Orders, Returns, Invoicing, and more.
  • Incident Resolution & Engineering Collaboration: Support the Engineering teams in troubleshooting and resolving incidents and issues, ensuring quick resolution and minimal disruption.
  • Data Analysis to provide actionable insights for strategic decision-making, while proactively monitoring and auditing system performance to ensure data accuracy and reliability.
Group of girls smiling
  • Man and woman sat at desks talking
  • Open planned office with men and women sat on a a large curved sofa
  • Group of runners talking outside the office
  • A team of people sat on the steps with a view of mountains outside the office.
  • Two women smiling at each other in a meeting room with large curved windows
  • A group of people sat around a table looking at large design papers
  • 3 men sat around with laptops smiling at each other
  • a large group of runners holding an On flag smiling at the camera
  • Man and woman sat at desks talking
  • Open planned office with men and women sat on a a large curved sofa
  • Group of runners talking outside the office
  • A team of people sat on the steps with a view of mountains outside the office.
  • Two women smiling at each other in a meeting room with large curved windows
  • A group of people sat around a table looking at large design papers
  • 3 men sat around with laptops smiling at each other
  • a large group of runners holding an On flag smiling at the camera
  • Man and woman sat at desks talking
  • Open planned office with men and women sat on a a large curved sofa
  • Group of runners talking outside the office
  • A team of people sat on the steps with a view of mountains outside the office.
  • Two women smiling at each other in a meeting room with large curved windows
  • A group of people sat around a table looking at large design papers
  • 3 men sat around with laptops smiling at each other
  • a large group of runners holding an On flag smiling at the camera

Your story

  • A minimum of 5 years of professional experience as a Support Analyst, System Administrator, or in similar integration-focused roles is essential.
  • Proven experience with system integration, including a strong understanding of integration data formats such as XML, JSON, CSV, and X12. Experience with API protocols (REST, SOAP, GraphQL) and cloud-based integrations (Azure, AWS and GCP) is highly valued.
  • Strong experience with tools like Jira Service Management, Confluence, Entra ID, Google Workspace, Asana, GitHub, D365 and New Relic observability tool.
  • Proficiency with Google Sheets for data comparison is required.
  • A creative and analytical thinker with excellent problem-solving skills and a strong attention to detail, capable of identifying potential issues before they escalate. Highly adaptable and a quick learner, readily mastering new systems and features while managing multiple projects simultaneously.
  • A collaborative partner who works with stakeholders and cross-functional teams to understand evolving business needs, providing effective solutions and identifying opportunities for continuous improvement. Translates requirements into precise technical specifications, ensures successful system adoption through user training, and manages Advanced Forms when relevant.
two women sitting at a table talking with laptops

About the Team

You will be an integral part of a cross-functional team within Technology Platform and Operations, which includes Salesforce Admins, EDI Admins, and other Integrations specialists. This team is dedicated to supporting and implementing features from design to deployment, living agile values in practice. We foster an environment that encourages creativity and experimentation with new technologies, allowing you to explore innovative solutions. We continuously strive to improve efficiency by finding new ways of working collaboratively, while enjoying working with like-minded individuals passionate about technology and operational excellence. This role also involves collaborating closely with stakeholders from Business Operations, Software Development, Product Management, and colleagues worldwide to launch new initiatives and resolve critical data flow issues.

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A man in a blue shirt and a white t-shirt with a headset on is standing with his arms crossed and holding his chin looking into the distance

Explorer

Explorer

Woman laughing as she plays ping pong in the office!

Our team exists to think differently. Wild curiosity and a thirst for knowledge keeps moving our tech forward. There are no boxes here. We’re always dreaming of what’s possible – and searching for new ways to get there. 

Learn about out Spirits
  • Portrait of a woman smiling in the On Zürich office

    Gioia

    Head of Operations Project Portfolio Management

    My journey has evolved for sure and, actually, change can lead to infinite possibilities. Those core values that were there when I joined are still here today and I really find them extraordinary every day.
  • A man standing in a modern office looking at the camera, smiling slightly.

    Vivek

    Director of Engineering

    We’re closely connected to the whole business. Every day, we’re making quick decisions to improve the customer experience. Because these live changes impact the whole business, we deeply respect individual opinion and what others think about the end customer experience.
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What we offer

On is a place that is centered around growth and progress. We offer an environment designed to give people the tools to develop holistically – to stay active, to learn, explore and innovate. Our distinctive approach combines a supportive, team-oriented atmosphere, with access to personal self-care for both physical and mental well-being, so each person is led by purpose.

On is an Equal Opportunity Employer. We are committed to creating a work environment that is fair and inclusive, where all decisions related to recruitment, advancement, and retention are free of discrimination.

Build the better you

What to expect

We want to set everyone up for success, so here’s the lowdown on how we hire. Our process is a two-way street – bringing you into our culture, while helping us learn how you think.

Our full process can last about eight weeks from application to offer, because we care about getting it right. These steps explain how we usually do things.

Before you get started, feel free to consider if you want to work with us. Strange question? Well, we give people a lot of space to navigate their day-to-day and that style isn't for everyone. We want you to be passionate about what you do and be sure this is the right fit. Because when skills and passion combine – it creates that 'Wow' moment.