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Director of Distribution and Logistics, Americas
Location:Atlanta
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In short
As the Director, Distribution & Logistics for the Americas at On, you will lead the strategy, scalability, and performance of logistics operations across our largest and most complex region — including the United States, Canada, Latin America, and the Caribbean. You will play a critical role in building the infrastructure, teams, and partner network needed to support rapid growth, while ensuring exceptional, premium delivery experience and cost-effective execution across all channels. This role serves as a key regional leader, partnering closely with global teams in Zurich and cross-functional stakeholders in Portland to shape the future of On’s logistics capability.
Reporting to the Leader of Operations, Americas, we are looking for someone with a strong strategic mindset, who is a builder of teams and an advocate for their people, and who has a deep understanding of supply chain management.
Your Mission
- Co-develop and lead the long-range logistics strategy for the Americas region, aligning it with both regional growth targets and global operational capabilities.
- Identify opportunities for improvement, cost reduction, and increased operational efficiency for all sales channels (Ecomm, Wholesale, Retail), while ensuring scalability and sustainability as volume and complexity increase.
- Continuously review and optimize AMER operations processes and ways of working in partnership with peers and direct team, including demand forecasting, procurement, inventory management, logistics, and distribution to future-proof the AMER network for 2-3x growth.
- Implement best practices to streamline operations and enhance overall supply chain performance with the end customer in mind — elevating delivery experience and execution reliability as a competitive advantage.
- Build and lead a high-performing team that is structured to regionally scale for growth. Provide clear direction, set performance objectives, and foster a culture of collaboration, innovation, and continuous improvement
- Establish strong relationships and manage to a high level of premium performance with key logistics partners within our 3PL and carrier network. Monitor regional contracts, oversee performance metrics, ensure timely delivery of our apparel, accessories, and footwear products and support onboarding of new nodes and service models.
- Serve as the D&L lead in S&OP/S&OE execution and GTM operations planning across channels, aligning supply with demand, minimizing stockouts and excess inventory.
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Your story
- Deep knowledge of end-to-end supply chain processes, including demand planning, procurement, logistics, and distribution, returns and circular product lifecycle. Experience working with 3PL partners is a plus.
- Strong leadership and team management skills, with the ability to motivate and inspire teams to achieve goals and 8-10+ years direct experience building a team
- 15+ years experience in supply chain or logistics leadership at least 7+ years leading multi-country, multi-node logistics networks in a fast-scaling, multinational CPG or retail environment
- Demonstrated success in developing and executing regional logistics strategy, aligned with commercial growth, digital transformation, and long-term cost/service optimization
- Strong business acumen and experience aligning to a go-to-market calendar and process, with detailed knowledge of omni-channel impacts and requirements into Operational strategies.
- Exceptional communication and interpersonal skills to collaborate effectively with internal and external stakeholders at all levels across time zones.
- Track record of influencing global stakeholders and representing regional D&L needs in global forums (e.g., global supply chain councils, systems roadmaps)
- Deep expertise in change leadership, operational excellence, and driving transformation initiatives (e.g., automation, sustainability, control towers)
- Skilled in navigating complex regulatory environments and leading operational risk mitigation across diverse markets (e.g., LATAM, Canada, U.S.)
- Executive presence and communication ability to represent operations in GM-level discussions, global strategy alignment, and major escalations
- Frequent travel (40-50%) to other locations.
About the Team
As the Americas Logistics team, we ensure a continuous flow of quality products and information that reaches the right place and people in the most efficient and timely manner. Guided by a commitment to operational excellence, we put productivity, efficiency, and quality at the core of our operations. We embody data-driven decision-making, adaptability, resilience, and a proactive mindset, while consistently challenging the status quo. Collaborating closely with internal and external stakeholders, we meticulously analyze and balance current supply and demand dynamics to support our business’s global growth.
Patrick
Head of Logistics for EMEA
What we offer
On is a place that is centered around growth and progress. We offer an environment designed to give people the tools to develop holistically – to stay active, to learn, explore and innovate. Our distinctive approach combines a supportive, team-oriented atmosphere, with access to personal self-care for both physical and mental well-being, so each person is led by purpose.
On is an Equal Opportunity Employer. We are committed to creating a work environment that is fair and inclusive, where all decisions related to recruitment, advancement, and retention are free of discrimination. We are requesting that you provide sensitive demographic information such as gender identity and race/ethnicity to help us ensure that we are creating equitable and fair experiences for all potential future team members. You are not required to provide this demographic information and this information will in no way impact your eligibility for hire.
What to expect
We want to set everyone up for success, so here’s the lowdown on how we hire. Our process is a two-way street – bringing you into our culture, while helping us learn how you think.
Our full process can last about eight weeks from application to offer, because we care about getting it right. These steps explain how we usually do things.
Before you get started, feel free to consider if you want to work with us. Strange question? Well, we give people a lot of space to navigate their day-to-day and that style isn't for everyone. We want you to be passionate about what you do and be sure this is the right fit. Because when skills and passion combine – it creates that 'Wow' moment.