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Senior Lead Operations Enablement - Allocation & Optimisation
Location: Zurich
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In short
As Senior Lead Operations Enablement - Allocation and Optimisation, you are accountable for the strategic ownership, design, and continuous improvement of the order allocation and optimisation business capability. In this role, you ensure that this business capability is aligned, scalable, and effectively supported by processes, data, and systems. To achieve those goals, you are also tasked to establish and lead a specialized and high-performing team.
Your Mission
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Define the order allocation strategy based on commercial omni-channel priorities and aligned with integrated business planning.
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Establish rules and frameworks governing key input factors of allocation, ensuring efficiency and stability of allocation results in close collaboration with Commercial, IBP, Planning teams and regional Ops teams.
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Establish clear rules for ATS (Available-To-Sell) to ensure accurate inventory visibility, jointly with the order management & release team.
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Develop the capability to optimise supply utilisation and demand fulfilment within and across distribution channels for different business goals.
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Drive continuous improvement of the allocation and optimisation strategy based on stakeholder feedback and advanced data analytics.
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Determine and measure key performance indicators related to allocation and optimisation.
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Act as single point of accountability to the Technology team in the process of defining, developing, testing, and implementing technical solutions that enable scalable and efficient allocation and optimisation.
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Contribute to strategic initiatives and cross-functional projects impacting allocation and/or optimisation.
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Ensure knowledge sharing by delivering trainings to key stakeholders based on comprehensive documentation.
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Build and lead a high-performing Allocation and Optimisation Enablement team.
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Your story
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8+ years of experience in Supply Chain / Operations, preferably dedicated to order allocation and optimisation in an omni-channel retail environment.
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Deep understanding of allocation and optimisation methodologies, paired with an appreciation for integrated business planning and commercial strategy.
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Ability to lead and contribute to strategic and cross-functional projects.
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Hands-on experience using Business Intelligence tools and advanced data analytics to understand and simulate allocation and optimisation patterns.
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Experience in collaborating with technology teams on defining, developing, testing, and implementing systematic solutions, particularly for planning or allocation systems.
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Strong interpersonal skills to build consensus and resolve conflicts.
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Excellent ability to communicate complex concepts, provide training, share knowledge, and act as a single point of contact for diverse stakeholders.
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Resilience and flexibility in dynamic business environments paired with a commitment to continuous learning.
About the Team
At On, delivering happiness is not just a word, but it’s a mission. And that’s also why we call our customer service team Happiness Delivery. Join us in this entrepreneurial environment and be part of an ambitious team motivated to bring creativity and innovation in their work. You will work closely with our Teams in Berlin, Zurich and Portland, and our external partners based in Egypt and the Philippines.
Patrick
Head of Logistics for EMEA
What we offer
On is a place that is centered around growth and progress. We offer an environment designed to give people the tools to develop holistically – to stay active, to learn, explore and innovate. Our distinctive approach combines a supportive, team-oriented atmosphere, with access to personal self-care for both physical and mental well-being, so each person is led by purpose.
On is an Equal Opportunity Employer. We are committed to creating a work environment that is fair and inclusive, where all decisions related to recruitment, advancement, and retention are free of discrimination.
What to expect
We want to set everyone up for success, so here’s the lowdown on how we hire. Our process is a two-way street – bringing you into our culture, while helping us learn how you think.
Our full process can last about eight weeks from application to offer, because we care about getting it right. These steps explain how we usually do things.
Before you get started, feel free to consider if you want to work with us. Strange question? Well, we give people a lot of space to navigate their day-to-day and that style isn't for everyone. We want you to be passionate about what you do and be sure this is the right fit. Because when skills and passion combine – it creates that 'Wow' moment.