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Senior Lead - Process Improvement Rollouts

Location: Zurich

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In short

The Senior Lead – Process Improvement Rollouts will play a pivotal role in shaping the future of our global supply chain by driving automation, AI adoption, and operational excellence. This high-impact role leads a dedicated team in identifying, implementing, and scaling technology-driven improvements across supply chain operations — from product origin to distribution centers and outbound transportation. The position will also work closely with third-party logistics (3PL) partners to ensure their initiatives align with our transformation goals, delivering measurable efficiency, cost savings, and service enhancements.

Your Mission

  • Lead, mentor, and develop a high-performing team focused on supply chain automation and AI initiatives.
  • Identify and execute opportunities to automate manual processes across the supply chain.
  • Lead the evaluation, selection, and implementation of AI tools to enhance forecasting, inventory management, quality control, and logistics efficiency.
  • Partner with IT, operations, and data teams to design and deploy scalable automation solutions.
  • Set priorities and develop roadmaps for automation and AI initiatives in collaboration with leadership and key stakeholders.
  • Establish and maintain Centers of Excellence standards, best practices, and governance for automation and AI projects.
  • Partner with third-party logistics (3PL) providers to align on automation and AI objectives, ensuring their capabilities and technology investments support overall supply chain goals.
  • Collaborate with 3PL partners to identify opportunities for operational improvements, enhanced service levels, and cost efficiencies, and monitor their performance.
  • Manage cross-functional project teams, ensuring clear accountability, timelines, and measurable outcomes, and provide regular updates to leadership.
  • Act as a thought leader, staying informed on emerging supply chain technologies, recommending innovative solutions, and overseeing change management efforts to foster a culture of continuous improvement.
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    Your story

    • Bachelor’s degree in Supply Chain Management, Industrial Engineering, Operations Management, Computer Science, or a related field.
    • 8+ years of experience in supply chain operations, logistics, or process improvement, with experience leading teams.
    • Proven track record of delivering automation or AI-enabled process improvements in a complex, global environment.
    • Strong analytical skills and experience with data visualization tools (e.g., Power BI, Tableau).
    • Familiarity with machine learning platforms, AI-driven supply chain planning, and predictive analytics as well as knowledge of ERP and WMS systems (e.g., SAP, Oracle, Manhattan) is a plus
    • Excellent stakeholder management skills with the ability to influence and drive cross-functional initiatives.
    • Strong demonstrated ability to work independently, multi-task, manage data-intensive projects, and engage remote teams.
    • Effective interpersonal, organizational and communication skills.
    • Fluent in English language skills.
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    About the Team

    You'll be joining the Global Supply Chain Transformation team, a team focused on reshaping our global supply chain to drive scalable growth at On. We are the strategic drivers of change, partnering with stakeholders across the company to implement new standards, best practices, and innovative technologies that will transform how we operate. Our mission is to lead the charge in operational excellence, from product origin to final delivery. We specialize in implementing new systems, rolling out innovative processes, and ensuring we have the right capabilities to support our ambitious growth. We are an analytical and proactive team, dedicated to solving complex problems and delivering significant, measurable change. If you are excited about leading a team to drive tangible, technology-driven improvements across a global network, then come and join us!

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    Hannes

    Head of Integrated Business Planning

    The great thing about our Supply Chain at On is our adaptable, agile structure. We’re a passionate team constantly looking for originality, pushing the status quo to keep up with On's growth and strong focus on sustainability.
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    What we offer

    On is a place that is centered around growth and progress. We offer an environment designed to give people the tools to develop holistically – to stay active, to learn, explore and innovate. Our distinctive approach combines a supportive, team-oriented atmosphere, with access to personal self-care for both physical and mental well-being, so each person is led by purpose.

    On is an Equal Opportunity Employer. We are committed to creating a work environment that is fair and inclusive, where all decisions related to recruitment, advancement, and retention are free of discrimination.

    Build the better you

    What to expect

    We want to set everyone up for success, so here’s the lowdown on how we hire. Our process is a two-way street – bringing you into our culture, while helping us learn how you think.

    Our full process can last about eight weeks from application to offer, because we care about getting it right. These steps explain how we usually do things.

    Before you get started, feel free to consider if you want to work with us. Strange question? Well, we give people a lot of space to navigate their day-to-day and that style isn't for everyone. We want you to be passionate about what you do and be sure this is the right fit. Because when skills and passion combine – it creates that 'Wow' moment.