Senior Specialist - 3PL Operations LUX

Location:Antwerp

Apply for this role

Two people sit separately in adjacent glass-walled work booths using laptops.

Operations

In short

This is your opportunity to join one of the world’s fastest-growing sports brands in a role of significant scope and impact. This opportunity is ideal for a senior professional with a strong background in Warehouse Operational Management.

As a Senior Specialist Warehouse Coordinator for the EU, you will play a crucial role in ensuring seamless day-to-day operations between our 3PL sites and our customers across the EU. In 2026, you will be based in Contern (Luxembourg) and Tessenderlo (Belgium), managing daily warehouse operations and ensuring operational continuity. In 2027, you will transition to our new fully automated EU warehouse in Beringen (Belgium) once it goes live.

Your passion for excellence will drive you to not only meet but exceed industry standards, delivering exceptional customer experiences and bringing the “WOW” to all our stakeholders. Working within the Logistics Team EMEA, you will be instrumental in optimizing warehouse performance and supporting key internal partners, including sales, retail, customer service, and marketing.

While primarily office-based, you will be hands-on on the warehouse floor as needed, ensuring operational efficiency and excellence at all times. Join us in shaping the future of our warehouse operations and making a meaningful impact on our brand’s continued success.

Your Mission

Act as our ON ambassador and collaborate closely with our 3PL to ensure smooth daily operations in Contern and Tessenderlo.
Proactively communicate and collaborate with our 3PL and internal stakeholders, such as sales, retail, and customer service, to ensure on-time delivery of our products.
Resolve any escalations between our 3PL and internal stakeholders and act as the facilitator.
Take proactive ownership of warehouse-related projects.
Identify and track areas for improvement with our 3PL, collaboratively finding solutions.
Quantify potential benefits from improvement activities and ensure that these are embedded financially in the organisation.
Collaborate closely with Orderbook Specialists to ensure accurate outbound prioritization.
Hold regular meetings with 3PL sites to define order priorities based on our business needs.
Plan warehouse capacity in accordance with our business needs.
Proactively inform internal stakeholders about backlog situations and mitigation strategies.
Take part in our weekly Sales Operations and Execution meeting and provide warehouse updates to all internal stakeholders.
Hold monthly MBRs and quarterly QBRs with the 3PL sites.
Monitor KPIs on B2B / B2C processes with our 3PL sites closely, investigate and solve root causes for anomalies, and develop and implement corrective actions with 3PL on the shop floor as well as from the ON side.
Support our Inventory and Compliance team with their requests.
Support the smooth transition of customers between sites as required.
Work closely with our Customer Compliance Manager to successfully onboard new customers
Assist with any stock clearance activities.

Two women in athletic clothing sit on a bench with takeaway coffee cups, smiling and chatting after a workout.

Your story

Bachelor’s Degree in Business, Logistics or Transportation
5-8 years of experience in warehousing / logistics role
Proficiency with Excel and experience working with large data sets to convert into clearly informed decision making tools
Self-driven with excellent attention to detail and ability to effectively multi-task
Excellent communication and interpersonal skills
Organized, detail-oriented and flexible; able to prioritize workload
Strong computer skills and ability to learn new systems and processes
Demonstrated desire to learn, grow and take on increasing responsibility

Two women in activewear run outdoors, smiling, surrounded by greenery and other runners.

About the Team

Join our forward-thinking and action-oriented Logistics Team EMEA to play a vital role in delivering the right information to enable informed decision-making. - We continuously strive for improvement, leveraging new technologies and practices to facilitate our rapid growth and establish best practices.

Four people work on laptops around a high table in a glass meeting room, while another person walks by outside holding a drink.

Patrick

Head of Logistics for EMEA

First: make it work. Then: make it beautiful. We’re huge believers in the process of trial and error and we never over-engineer. If we fail, we fail fast and make quick decisions to move ahead.

Group of people sit and talk at curved concrete benches on a rooftop garden with a city skyline in the background.

What we offer

On is a place that is centered around growth and progress. We offer an environment designed to give people the tools to develop holistically – to stay active, to learn, explore and innovate. Our distinctive approach combines a supportive, team-oriented atmosphere, with access to personal self-care for both physical and mental well-being, so each person is led by purpose.

On is an Equal Opportunity Employer. We are committed to creating a work environment that is fair and inclusive, where all decisions related to recruitment, advancement, and retention are free of discrimination.

Build the better you

What to expect

We want to set everyone up for success, so here’s the lowdown on how we hire. Our process is a two-way street – bringing you into our culture, while helping us learn how you think.

Our full process can last about eight weeks from application to offer, because we care about getting it right. These steps explain how we usually do things.

Before you get started, feel free to consider if you want to work with us. Strange question? Well, we give people a lot of space to navigate their day-to-day and that style isn't for everyone. We want you to be passionate about what you do and be sure this is the right fit. Because when skills and passion combine – it creates that 'Wow' moment.