Senior Specialist - Orderbook

Location: Melbourne

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Operations

In short

We are looking for a data driven and hands-on Orderbook Senior Specialist to join our growing Oceania team, based in Melbourne. This role will suit flexible, autonomous and ambitious professionals willing to develop their business acumen in the core of On's strategic operations.

You will be accountable for the thorough planning, execution, and integrity of Oceania’s orderbook, directly contributing to superior on-time fulfillment. This role acts as the business expert for the entire order release lifecycle within the ERP system (Microsoft D365), maintaining a critical balance between demand and supply. A core focus of this position is proactively optimizing the allocation flow and ensuring consistent product availability across all channels.

To achieve this, you will collaborate closely with our Commercial (Sales), Logistics, Demand Planning, Global Supply Chain, Finance, Account Services, and Operations Excellence teams. You will provide insights and data as well as drive cross functional process improvement to enable the Commercial team to deliver impactful and effective account management to our customers.

You will work hand in hand with our third party logistics provider, providing accurate weekly and monthly warehouse volume expectations. You will be the business expert in our ERP system, and our Business Intelligence Platform, Looker. You are highly analytical, can quickly and accurately perform analysis and draw conclusions from results, and can easily work in a dynamic environment with several stakeholders.

Your Mission

Gather, analyze, and distribute the latest volume forecasts from all sales channels to vital stakeholders within Operations for precise planning.
Proactively manage the allocation strategy for both the long-term and immediate fulfillment horizons, and collaborate with Demand Planning and Global Supply Chain teams where required.
Owner of the order book for Oceania.
Manage and maintain a precise and accurate sales order book, partnering with key functions to ensure alignment and proactive and accurate orderbook management.
Monitor and report on key metrics such as OTIF (On-Time In-Full) performance, identifying root causes for any deviations and solutions for improvement
Act as the strategic link between Sales Planning and Orderbook Execution, proactively identifying supply gaps and sales risks to ensure inventory is prioritized for the most impactful commercial opportunities.
Lead and align cross-functional teams using data-driven discussions to manage near-term plans and actions
Providing critical feedback to the S&OP process to optimize order management, fulfillment, and efficiency while minimizing volatility.
Coordinate order release for strategic product launches considering all business & marketing needs
Systematically review and upgrade workflows and systems, from order placement to delivery, to ensure an efficient and scalable order fulfillment process
Microsoft D365 and Looker power user and enhancement/efficiency driver
Foster regional collaboration with the APAC and global orderbook teams to proactively contribute innovative ideas and solutions, and to identify and implement efficient and effective improvements.

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Your story

3 years of working experience in orderbook management, account management, sales planning or a similar role, a plus if in the sports or fashion industry
Experience with inventory management, allocation planning and process optimization
Very strong analytical evaluative and problem-solving abilities
Systems and IT literate (MS suite expert, BI tool, and ERP familiarity)
Microsoft Dynamics 365 (+ Sunrise add-on) experience is a big plus.
Fluent in English
Strong communication and influencing skills across multiple areas of the organisation
Curious and positive self-starter with a "getting things done” attitude
Team player in a matrix organization and flexibility to respond to rapidly changing business priorities while working with multiple stakeholders
Detail-oriented with the ability to zoom out and evaluate business impact
Open to giving and receiving timely feedback helping us all to be lifelong learners.

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About the Team

We, the APAC team, are responsible for developing On across the region APAC. APAC is made up of markets managed by distribution partners as well as Mainland China, Hong Kong, Japan, Korea and Oceania, markets that we manage directly with our own teams. As we’re combining both to build one region, we’re exploring and defining how to work together as we’re seeing the business grow - and planning for increased growth in the future. With this in mind, we’re a team that’s on the move, enjoying the opportunity to shape and seeing the results of our work everyday.

The Oceania team is currently sitting at 40+ people across the region, with 30+ based in the Melbourne office. We have recently established a local Oceania Operations team and your role would be a key pillar within this function. We are focused and data-driven, but are also action-oriented and able to multitask, we are also continuously challenging the status quo and "industry standard".

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Patrick

Head of Logistics for EMEA

First: make it work. Then: make it beautiful. We’re huge believers in the process of trial and error and we never over-engineer. If we fail, we fail fast and make quick decisions to move ahead.

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What we offer

On is a place that is centered around growth and progress. We offer an environment designed to give people the tools to develop holistically – to stay active, to learn, explore and innovate. Our distinctive approach combines a supportive, team-oriented atmosphere, with access to personal self-care for both physical and mental well-being, so each person is led by purpose.

On is an Equal Opportunity Employer. We are committed to creating a work environment that is fair and inclusive, where all decisions related to recruitment, advancement, and retention are free of discrimination.

Build the better you

What to expect

We want to set everyone up for success, so here’s the lowdown on how we hire. Our process is a two-way street – bringing you into our culture, while helping us learn how you think.

Our full process can last about eight weeks from application to offer, because we care about getting it right. These steps explain how we usually do things.

Before you get started, feel free to consider if you want to work with us. Strange question? Well, we give people a lot of space to navigate their day-to-day and that style isn't for everyone. We want you to be passionate about what you do and be sure this is the right fit. Because when skills and passion combine – it creates that 'Wow' moment.