Lead - Learning Experience Designer

Locations: Zurich, London

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Talent

In short

Our Talent team is expanding with the growth of On and we are looking for a colleague to join us in this journey as a Lead - Learning Experience Designer. We are looking for someone who has a passion for development and has successfully scaled and delivered innovative learning experiences using both traditional tools and AI.

Your Mission

As a Lead - Learning Experience Designer, you will be an architect of On’s internal learning ecosystem. You will play a pivotal role in the Engagement & Growth team by designing and scaling world-class learning experiences in our AI-first platform. Your mission is to bridge the gap between complex business needs and engaging, high-impact instructional content that empowers every team member at On to grow at the speed of the brand. You are a hands-on expert who blends pedagogical excellence with cutting-edge technology to foster a culture of continuous learning.

You will design and develop end-to-end learning journeys, programs, and digital content using instructional design frameworks tailored for a high-growth environment.
You will lead the continued implementation of our AI-first learning platform, leveraging its AI capabilities to personalize and automate learning paths.
You will create high-quality multimedia assets, including video, interactive simulations etc., ensuring a premium "On" look and feel.
You will manage the full lifecycle of global learning projects from a Learning Experience design perspective, from initial discovery and scoping to delivery and post-launch optimization.
You will oversee the administration and strategic roadmap of our Learning tech environments, ensuring data integrity and a seamless user experience.
You will establish and monitor quality standards for all digital learning content, ensuring consistency and pedagogical effectiveness across the organization.
You will act as a strategic consultant to internal teams, conducting thorough needs analyses to ensure learning solutions on our platform solve real performance challenges.
You will define and track key performance indicators (KPIs) for learning initiatives, using data to iterate on content and prove the impact of development programs.
You will occasionally run "train-the-trainer" sessions to empower SMEs to contribute high-quality content to the learning ecosystem.

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Your story

You have deep expertise in learning program development as a Learning Experience Designer and/or Instructional Designer with 5+ years of relevant experience.
You have a deep understanding of the latest approaches, trends and technologies when it comes to learning and development.
You have experience of using AI in your work, to create world class learning experiences and improve our ways of working.
You learn quickly with solid project- and stakeholder management skills, are results-driven, and self-motivated.
You are passionate about people, career growth, and delivering exceptional learning experiences.
You are a creative problem solver, agile and resourceful, you have an entrepreneurial mindset. -You can switch easily between being a strategic thinker, and hands-on execution.
You are used to working in a frequently changing, fast-paced environment.
You are fluent in English.
You are flexible for occasional travel to different offices or store locations.

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About the Team

Being part of Talent at On means to do things differently, we don’t do things just because they are what “HR does”. We build, grow, enable and empower the team to drive the future of On. Because this is what matters to us. Because we are On. This role is part of our Engagement & Growth team with the main mission to enable and empower learning and growth, by creating initiatives that are aligned to On’s entrepreneurial culture, to support our team members in their development journey at On.

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Gavin

Talent Acquisition Specialist

I’m getting people curious about On – what we're working on, and ultimately what kind of working environment we have, the essence as to what life here is like. I love to get people on a call and change their perception.

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What we offer

On is a place that is centered around growth and progress. We offer an environment designed to give people the tools to develop holistically – to stay active, to learn, explore and innovate. Our distinctive approach combines a supportive, team-oriented atmosphere, with access to personal self-care for both physical and mental well-being, so each person is led by purpose.

On is an Equal Opportunity Employer. We are committed to creating a work environment that is fair and inclusive, where all decisions related to recruitment, advancement, and retention are free of discrimination.

Build the better you

What to expect

We want to set everyone up for success, so here’s the lowdown on how we hire. Our process is a two-way street – bringing you into our culture, while helping us learn how you think.

Our full process can last about eight weeks from application to offer, because we care about getting it right. These steps explain how we usually do things.

Before you get started, feel free to consider if you want to work with us. Strange question? Well, we give people a lot of space to navigate their day-to-day and that style isn't for everyone. We want you to be passionate about what you do and be sure this is the right fit. Because when skills and passion combine – it creates that 'Wow' moment.