Senior Mobile Device Management (MDM) Specialist

Location: Zurich

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Technology

In short

Behind every seamless device experience is someone who made the magic happen. We’re hiring a Senior MDM Specialist to shape the future of secure, scalable device management at On. Think strategy, security, automation — and zero device friction.

Your Mission

The Senior MDM Specialist drives the strategy, design, and reliable operation of On's Mobile Device Management ecosystem, ensuring a secure, scalable, and seamless end-user experience for all mobile and corporate devices. This role is crucial in minimizing device-related friction and security risks, directly supporting the productivity and operational excellence of our fast-growing global team.

MDM Strategy and Security Posture:

Define the Mobile Device Management (MDM) roadmap, architecture, and standards in alignment with global IT strategy and security requirements
Establish and enforce security policies, compliance baselines, and data protection mechanisms across the entire mobile device fleet (iOS, Android, macOS)
Evaluate and recommend new MDM technologies, features, and configurations to continuously improve security, compliance, and end-user productivity

Deployment and Lifecycle Management:

Design and implement automated, zero-touch enrollment and provisioning processes for all corporate devices using Apple DEP/Business Manager and other relevant tools
Oversee the continuous monitoring, patching, and configuration management of the MDM environment to ensure high availability and optimal performance
Develop and maintain comprehensive documentation, runbooks, and disaster recovery procedures for all MDM-controlled services and platforms

Advanced End-User Service and Support:

Act as the highest escalation point (Tier 3) for complex or recurring issues related to device configuration, application deployment, and MDM-platform stability
Analyze service desk tickets and monitoring data to identify trends, root causes, and opportunities for proactive system optimization and self-service improvements
Lead the successful deployment of corporate applications and profile configurations via the MDM platform, ensuring minimal disruption and adherence to security best practices

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Your story

Deep expertise in Apple Centric MDMs (policies, extension attributes, patch management) for the macOS/iOS fleet
Solid proficiency in Microsoft Intune (Endpoint Manager) for Windows and Android management
Experience working with other MDM tools (e.g., Workspace ONE, Kandji, MobileIron)
Advanced scripting in Bash/Zsh (macOS) and PowerShell (Windows) to create custom extension attributes and remediation workflows
Hands-on experience implementing CIS Benchmarks or NIST frameworks via MDM configuration profiles
Proven track record of executing MDM migrations
Hands-on experience implementing CIS Benchmarks or NIST frameworks via MDM configuration profiles
Knowledge of macOS Security Internals (Gatekeeper, XProtect, TCC permissions, Kernel/System Extensions)
Ability to design the "Lifecycle of a Device" from procurement to decommissioning
Ability to assess the current state of the device environment, and visualize a "Future State”, or assist in building a roadmap
Experience leading a migration project
Ability to translate complex technical configurations into "Self-Help" articles for users
Willingness to mentor L1/L2 support staff on MDM troubleshooting

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About the Team

As a leading running brand, On’s technology division operates in a dynamic, fast-paced environment and plays a critical role in driving our business success. The internal stakeholder group includes senior management, specialists, and engineering teams who collectively oversee end-user services, enforce global security and compliance standards, and manage the worldwide infrastructure and network environment. You will play a pivotal role in ensuring the required technology, support, and integration capabilities are in place to deliver a seamless solution, working with external partners as well.

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What we offer

On is a place that is centered around growth and progress. We offer an environment designed to give people the tools to develop holistically – to stay active, to learn, explore and innovate. Our distinctive approach combines a supportive, team-oriented atmosphere, with access to personal self-care for both physical and mental well-being, so each person is led by purpose.

On is an Equal Opportunity Employer. We are committed to creating a work environment that is fair and inclusive, where all decisions related to recruitment, advancement, and retention are free of discrimination.

Build the better you

What to expect

We want to set everyone up for success, so here’s the lowdown on how we hire. Our process is a two-way street – bringing you into our culture, while helping us learn how you think.

Our full process can last about eight weeks from application to offer, because we care about getting it right. These steps explain how we usually do things.

Before you get started, feel free to consider if you want to work with us. Strange question? Well, we give people a lot of space to navigate their day-to-day and that style isn't for everyone. We want you to be passionate about what you do and be sure this is the right fit. Because when skills and passion combine – it creates that 'Wow' moment.