Director of Product, Commercial Platforms

Locations: Zurich, London

Apply for this role

A man sat at a laptop smiling at the camera.

Ecommerce

In short

At On, we are driven by a singular mission: to ignite the human spirit through movement. As we continue our rapid growth, our product teams play a pivotal role in defining and delivering the platforms and services that connect us with our customers worldwide.

As our Director of Digital Product for Commercial Platforms, you will be a strategic leader responsible for the vision, strategy, and roadmap for the platforms and services that support our commercial capabilities including digital and physical channels. This is a unique opportunity to shape the future of On’s experience. You will lead a team of Product Managers who oversee our e-commerce and retail platforms, merchandising, and content tooling. You will play a key role in enabling a seamless, premium, and scalable customer journey that accelerates On’s strategic goals and elevates our global customer experience.

Your Mission

Define Platform Vision & Strategy: Shape and articulate a compelling product vision and long-term strategy for the platforms and services that underpin On’s commercial and customer experience goals. Focus on how these platforms can provide scalable, reliable, and flexible capabilities for our internal teams to build upon.
Inspire and Empower: Build, mentor, and empower a high performing team of Product Managers. Foster a collaborative and results-oriented environment, ensuring your team is aligned on strategic objectives and empowered to deliver exceptional solutions.
Drive Platform Roadmap & Execution: Guide the development, prioritization, and execution of product roadmaps for commercial platforms, services, and tools. Partner closely with leaders in Engineering, Design, and Data to ensure timely, high-quality delivery of the foundational technology that our Digital and Retail teams need to succeed. Skillfully navigate competing priorities to drive forward-facing solutions.
Champion User & Developer Insights: Promote a deep understanding of the needs of your users, including the end consumers and internal teams (engineers, merchandisers, marketers) who use your platforms and services.
Lead Complex Cross-functional Alignment: Collaborate closely with senior leaders from Technology, Digital, Retail, Commercial Strategy, Brand, and Marketing to ensure platform strategies are tightly aligned with their roadmaps and On’s broader commercial goals. Proactively manage dependencies and communicate platform capabilities to your internal customers.
Foster Technical Innovation: Cultivate a culture of experimentation and continuous improvement. Encourage your team to explore new architectural patterns, capabilities, and API-first approaches that improve the scalability, reliability, and performance of our entire commercial ecosystem.
Leverage Data for Impact: Foster a data-driven approach to decision-making. Define and track key platform health and adoption metrics alongside the commercial and customer-centric KPIs your platforms influence. Use this data to justify investments and guide priorities.
Guide through Domain Expertise: Stay at the forefront of industry trends in areas like composable commerce, AI / ML, and digital platform technologies. Leverage this knowledge to identify new opportunities for innovation and ensure our commercial platform stack is future proof and adaptable.

Your story

Proven Product Leadership: You bring 12+ years of experience in technology product management, with significant experience leading teams focused on foundational platforms, services, and APIs that power products at scale.
Domain Expertise: You have extensive experience in the commercial technology ecosystem, including deep knowledge of e-commerce platforms, retail systems, Customer Data Platforms, and Content Management Systems, particularly with headless or composable architecture.
Strong Technical Acumen: You have a deep understanding of the technologies that power modern digital and retail experiences. You can effectively collaborate with engineering leaders to build and scale complex, resilient, and performant platforms and services.
Strategic Platform Mindset: You possess a strong strategic mindset with the ability to translate complex business challenges into clear, actionable platform strategies. You excel at developing a vision that bridges technology, business needs, and the internal developer/user experience to ultimately serve the end consumer.
Inspirational People Leader: You are a leader with a passion for building, mentoring, and developing high-performing product management teams. You know how to empower your team to tackle complex technical challenges and support their growth in a collaborative, dynamic environment.
Exceptional Communicator & Influencer: You are a highly effective communicator, capable of articulating complex technical concepts and platform strategies clearly to diverse audiences, from engineering teams to senior and executive leadership. You have proven experience in navigating complex stakeholder environments and aligning multiple perspectives toward a common goal.
Data-Driven & Customer-Centric: You are customer-centric, with a clear understanding that your customers include the internal engineering, product, and business teams who build upon your platforms, as well as On's end consumers. You use data to ensure your platforms are meeting the needs of all these stakeholders.
Agile Proficiency: You are well-versed in agile methodologies and know how to adapt and apply them effectively in a complex, platform-focused environment to help cross-functional teams execute efficiently and stay aligned with business needs.

two women sitting at a table talking with laptops

About the Team

As you might expect from the fastest-growing sportswear brand, the Digital team at On is a unique place to be. This team of entrepreneurs is used to dynamic turnaround times and ambitious targets. From engineers to designers, data scientists and digital marketing specialists across the Globe, they create winning digital products and campaigns that run the length of the purchase funnel. The shared mission? Ignite the human spirit through movement.

Two men interacting in On's Zurich office

Happy women smiling and chatting in the office

What we offer

On is a place that is centered around growth and progress. We offer an environment designed to give people the tools to develop holistically – to stay active, to learn, explore and innovate. Our distinctive approach combines a supportive, team-oriented atmosphere, with access to personal self-care for both physical and mental well-being, so each person is led by purpose.

On is an Equal Opportunity Employer. We are committed to creating a work environment that is fair and inclusive, where all decisions related to recruitment, advancement, and retention are free of discrimination.

Build the better you

What to expect

We want to set everyone up for success, so here’s the lowdown on how we hire. Our process is a two-way street – bringing you into our culture, while helping us learn how you think.

Our full process can last about eight weeks from application to offer, because we care about getting it right. These steps explain how we usually do things.

Before you get started, feel free to consider if you want to work with us. Strange question? Well, we give people a lot of space to navigate their day-to-day and that style isn't for everyone. We want you to be passionate about what you do and be sure this is the right fit. Because when skills and passion combine – it creates that 'Wow' moment.