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260163 - Senior Lead- Asset Protection/Loss Prevention

Location:New York City

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Retail (office team)

In short

The Asset Protection & Loss Prevention Lead role will report to the Head of Health, Safety and Security on the Global Real Estate Development team and supporting the Global Retail team. This position is responsible for building and scaling a global Asset Protection and Loss Prevention program across global retail.

You will move the organization from reactive store-level practices to standardized, data-driven and scalable protection frameworks, covering theft, fraud, and operational losses.

You will work cross-functionally with Retail Operations, Technology, Finance, Legal, IP and external partners to implement solutions that protect the business while preserving our premium customer experience.

Your Mission

AP/LP Program Development

Build and implement a global AP/LP framework across all retail locations Standardize processes across: incident reporting investigations store security controls

Drive consistency across regions (“reduce variation, shift the mean”)

Loss Prevention & Data Analytics

Develop data-driven strategies to reduce shrink and fraud Leverage: POS data incident reports (e.g., SafetyCulture / Jira) inventory discrepancies Build dashboards and reporting to identify: high-risk stores repeat offenders fraud patterns

Store Security Standards

Define scalable store protection standards including: CCTV strategy (not just placement) EAS / RFID usage models product protection principles (premium vs secure balance) cash handling controls

Partner with Real Estate & Retail Design on secure-by-design store concepts

Investigations

Lead complex investigations into: organized retail crime (ORC) internal theft and collusion fraud schemes (gift cards, returns, payment abuse)

Establish structured case management and evidence handling

Build relationships with law enforcement and external intelligence networks

Incident Management Integration

Own the retail security component of incident reporting frameworks Ensure all theft/security incidents are: consistently reported properly categorized followed up

Translate incident trends into preventative actions and SOPs

Training & Awareness

Develop scalable training programs for store teams: theft prevention fraud awareness (gift cards, scams) suspicious behavior recognition

Deliver simple, repeatable playbooks for store teams

External Partnerships & Technology

Own AP/LP vendor ecosystem: guarding (where applicable) CCTV analytics EAS/RFID vendors

Evaluate and implement scalable technology solutions

Support integration with: incident management platforms potential GSOC / monitoring capabilities

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Your story

10+ years of experience in Retail Asset Protection, Loss Prevention, Retail Security, or related fields Experience working in multi-store, international, or fast-growing retail environments Knowledge of shrink reduction, theft prevention, fraud trends, and organized retail crime (ORC) Experience with retail security systems and controls including CCTV, EAS/RFID, and incident reporting platforms Strong investigative, analytical, and problem-solving skills, with ability to identify trends and operational risks Strong collaboration and communication skills, with experience working across multicultural teams and cross-functional stakeholders including Retail, HR, Legal, Finance, and Technology

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About the Team

The Health, Safety & Security (HSS) team supports safe, secure, and resilient operations across retail, workplace, and corporate environments globally. We partner closely with Retail, Workplace, Real Estate, Technology, Legal, and People teams to build practical and scalable programs that protect our people, products, and brand while supporting a premium employee and customer experience.

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What we offer

On is a place that is centered around growth and progress. We offer an environment designed to give people the tools to develop holistically – to stay active, to learn, explore and innovate. Our distinctive approach combines a supportive, team-oriented atmosphere, with access to personal self-care for both physical and mental well-being, so each person is led by purpose.

On is an Equal Opportunity Employer. We are committed to creating a work environment that is fair and inclusive, where all decisions related to recruitment, advancement, and retention are free of discrimination. We are requesting that you provide sensitive demographic information such as gender identity and race/ethnicity to help us ensure that we are creating equitable and fair experiences for all potential future team members. You are not required to provide this demographic information and this information will in no way impact your eligibility for hire.

Build the better you

What to expect

We want to set everyone up for success, so here’s the lowdown on how we hire. Our process is a two-way street – bringing you into our culture, while helping us learn how you think.

Our full process can last about eight weeks from application to offer, because we care about getting it right. These steps explain how we usually do things.

Before you get started, feel free to consider if you want to work with us. Strange question? Well, we give people a lot of space to navigate their day-to-day and that style isn't for everyone. We want you to be passionate about what you do and be sure this is the right fit. Because when skills and passion combine – it creates that 'Wow' moment.