Two people working on laptops and desktop monitors are pointing towards a screen

Back to jobs

Senior Lead - Digital Product Manager

Locations: London, Berlin, Zurich

Two people sit on green modular sofas in a dimly lit room, each using a laptop—one wearing a black shirt in the foreground and the other in an orange jacket in the background.

Ecommerce

In short

The Senior Lead, Digital Product Manager role will report to Director Digital Product for E-merchandising Platform within the Commercial Platforms product team. You will lead the technical evolution of the platform powering search, personalization, and product recommendations across our web and app surfaces. By treating internal consumer-facing teams as our customers and successfully integrating solutions, you will transform our digital storefront infrastructure into an asset that drives global commercial growth.

Your Mission

Platform Vision: Drive the roadmap for an extensible, API-first e-merchandising platform enabling real-time personalization, advanced search, and recommendation capabilities
SaaS & Vendor Management: Act as the technical and strategic lead for third-party e-commerce SaaS vendor integrations - evaluating capabilities and designing clean integration patterns
Systems Thinking: Design composable platform capabilities, ensuring upstream platform modifications and data schemas cascade seamlessly across down-stream consumer experiences
Technical Enablement: Turn complex business requirements into technical PRDs, architecting solutions using APIs, microservices, and event-driven systems
Stakeholder management: Treat internal engineering and consumer product teams as your primary customers, ensuring platform tools, documentation, and APIs are intuitive and robust
Trade-offs: Clearly communicate technical risks, scalability, implementation costs, and timelines to negotiate priority lines with both engineering and business stakeholders

Two women in athletic clothing sit on a bench with takeaway coffee cups, smiling and chatting after a workout.

Your story

You have a minimum of 5-8 years of experience as a platform or infrastructure Product Manager, specifically building tools, APIs, and capabilities for internal teams rather than end-users directly
You are comfortable navigating complex system architectures (APIs, microservices, event-driven networks) and familiarity working directly with Engineering teams to define architecture
You have exceptional communication skills with a knack for bridging the gap and building consensus between technical engineering teams and commercial stakeholders
You have a proven ability to effectively manage multiple stakeholders and finite engineering capacity, with comfort defining the path forward
You have a strong understanding of e-commerce systems, particularly the mechanics of search, personalization, pricing, or recommendation engines
You have hands-on experience evaluating, integrating, and managing external e-commerce or technical SaaS vendors, with the ability to translate between vendor requirements and internal needs
Systems Thinker: You have the ability to see the big picture and understand how a single platform modification impacts multiple interconnected downstream systems and consumer teams
Collaborative Communicator: You are capable of translating complex technical architectures into clear business value for commercial leaders, and vice versa
Growth-Oriented & Composed: You thrive in a fast-paced environment, safely navigating ambiguity and driving internal platform adoption with a mentor-like mindset

Two women in activewear run outdoors, smiling, surrounded by greenery and other runners.

About the Team

You will be part of our E-merchandising Platform team, part of the Commercial Technology Core Cluster. This function partners closely with our backend engineering team and works cross-functionally with Consumer Experience, Data Science, and Commercial teams. Together, you will abstract technical complexity to empower internal teams to experiment, learn, and rapidly evolve On's digital shopping experiences.

Four people work on laptops around a high table in a glass meeting room, while another person walks by outside holding a drink.

Group of people sit and talk at curved concrete benches on a rooftop garden with a city skyline in the background.

What we offer

On is a place that is centered around growth and progress. We offer an environment designed to give people the tools to develop holistically – to stay active, to learn, explore and innovate. Our distinctive approach combines a supportive, team-oriented atmosphere, with access to personal self-care for both physical and mental well-being, so each person is led by purpose.

On is an Equal Opportunity Employer. We are committed to creating a work environment that is fair and inclusive, where all decisions related to recruitment, advancement, and retention are free of discrimination.

Build the better you

What to expect

We want to set everyone up for success, so here’s the lowdown on how we hire. Our process is a two-way street – bringing you into our culture, while helping us learn how you think.

Our full process can last about eight weeks from application to offer, because we care about getting it right. These steps explain how we usually do things.

Before you get started, feel free to consider if you want to work with us. Strange question? Well, we give people a lot of space to navigate their day-to-day and that style isn't for everyone. We want you to be passionate about what you do and be sure this is the right fit. Because when skills and passion combine – it creates that 'Wow' moment.