Welcome to the Retail Office team

We’re brick-and-mortar pioneers, expanding the business through a global network of physical homes for our brand. We help our fans access the full On experience.

See our open roles

A person standing on two black platforms reaches to place a white box on a pink shelving unit filled with stacked cardboard boxes next to a metal mesh sliding door.

Meet the Team

From finding the perfect location, to organizing the right stock and installing the latest tech, we’re responsible for every retail touchpoint across the Oniverse.

Working with Marketing, Talent, Finance, Demand Planning, Data Analytics – and especially our Store teams – we make every physical interaction with On the best it can be.

Two people crouch on the floor, one holding another person's ankle while looking at a brown shoe and two rectangular metal pieces beneath a white table.

A shelving unit of white storage bins with a group of small unpainted human-shaped mannequins standing together on an open shelf in front of a cardboard box.

Welcome to the Retail Office team

Seeing our fans light up when we launch a new store

in their community is what it’s all about – definitely the highlight of our work.

The path to Retail is often squiggly.

From specialists to generalists, there’s no one route to success in this team.

Working across four global locations,

our team is pretty widespread. So, we stay connected and energized with a (fun) weekly team call.

Maria

Retail Merchandising and Sales Planning Senior Lead

We think outside the box when we're hiring. Don't think about what you were doing before. Think about what we can improve every day. We're incentivized to make mistakes, to fix them, to be open about it and help each other.

Who makes up the Retail Office Team?

We manage the hardware and software for all our stores, installing the latest tech in our retail spaces so the experience is as innovative as our products.