In short

We are looking for a positive and enthusiastic part-time Retail Advisor to work in On’s first retail store in New York City. The On Store is the hallmark of the On brand and represents our core values: finding unique ways to deliver a premium product, and an exceptional customer experience in our hot pursuit of perfection.

Your Mission

  • Provides exceptional customer service including greeting customers as they walk in, responding to customer inquiries and creating solutions for customers by listening to their needs and improving engagement with our product

  • Maintains in-depth knowledge of product technical information

  • Provides input and ideas on merchandising and engaging events for the store

  • Send and receive store inventory

  • Other duties as needed

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Your story

  • High School Diploma; Bachelor’s Degree Preferred

  • 1+ year of experience within a retail work environment

  • Experience in run specialty or experience is preferred

  • Strong communication and interpersonal skills

  • Ability to take initiative, learn quickly, and work both independently and as part of a team

  • Excellent customer service and relationship building skills, with a genuine desire to help people reach their fitness goals

  • Eye for maintaining outstanding store condition and visual merchandising standards

  • Ability to multitask, while being attentive to customers and remaining flexible to the needs of the business

  • Strong computer skills and preferably previous experience with POS systems

  • Physical Demands: This position involves constant moving, talking, hearing, reaching, grabbing, climbing stairs, and standing for consecutive hours. May occasionally involve stooping, kneeling, and crouching.

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About the Team

As you might expect from a young consumer brand, On is a fast-paced place to be. Together with your store team and leadership as well as the global Retail team, you will help to revolutionize conventional retail business and deliver the WOW to our customers on a daily basis.   

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A woman looking towards the camera holding on Onrunning shoe
A woman looking towards the camera holding on Onrunning shoe



Positive image - A night time photo of a group of men and women in sports gear at a house smiling and having fun in a social setting.

We’re upbeat, fully living On’s Positive Spirit. The magnetic atmosphere of our stores is unmistakable and we pass that energy on to everybody who walks in. We can see the impact we make – and know what we’re doing it together.

Learn about our Spirits
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Global Head of Retail

We have age ranges from 21-64 and 60 nationalities. That is really diverse and brings us the best ideas to problem solve on the ground. Solving everyday little problems for different customers, that's our value proposition.
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What we offer

Compensation: $19-$24/hour

On is a place that is centered around growth and progress. We offer an environment designed to give people the tools to develop holistically – to stay active, to learn, explore and innovate. Our distinctive approach combines a supportive, team-oriented atmosphere, with access to personal self-care for both physical and mental well-being, so each person is led by purpose.

On is an Equal Opportunity Employer. We are committed to creating a work environment that is fair and inclusive, where all decisions related to recruitment, advancement, and retention are free of discrimination. We are requesting that you provide sensitive demographic information such as gender identity and race/ethnicity to help us ensure that we are creating equitable and fair experiences for all potential future team members. You are not required to provide this demographic information and this information will in no way impact your eligibility for hire.

Build the better you

What to expect

We want to set everyone up for success, so here’s the lowdown on how we hire. Our process is a two-way street – bringing you into our culture, while helping us learn how you think.

Our full process can last about eight weeks from application to offer, because we care about getting it right. These steps explain how we usually do things.

Before you get started, feel free to consider if you want to work with us. Strange question? Well, we give people a lot of space to navigate their day-to-day and that style isn't for everyone. We want you to be passionate about what you do and be sure this is the right fit. Because when skills and passion combine – it creates that 'Wow' moment.