In short

As Retail Senior Director at On, you will be a key member of our global Commercial leadership team, reporting directly to the CCO. Your mission is to strategically oversee, expand and optimize On's retail network, overseeing daily operations and managing all retail support functions. Leading a team with a cross-functional focus, you'll ensure our retail stores are operated following the highest standards, fostering high profitability and superior store experience. If you are a seasoned retail leader with a proven track record in the industry, ready to shape the future of On's global footprint, we invite you to join the fastest growing sportswear brand in the world!

Your Mission

As Retail Sr Director, your mission is to lead the retail team, overseeing and optimizing all aspects of the operations of On's stores as well as playing a key part in the strategic expansion of On’s retail network. Your detailed responsibilities include:

Commercial management

  • Develop and implement short and long-term retail strategies, plans, and programs to drive sales
  • Ensure that the retail organization is continuously improving store experience to maximize customer satisfaction
  • Continuous analysis of the retail P&Ls aiming to optimize efficiency and productivity of POS

Network expansion

  • Plan and drive an ambitious network expansion roadmap, maximizing profitability and impact on brand awareness

Retail Training

  • Direct the retail training team, to design and implement a 360 strategy of programs, tools and methodologies to foster and promote On’s spirits, commerciality and the higher standards of service

Project management

  • Work cross-functionally across all functional areas to plan and execute diverse projects aimed to impact the effectiveness of POS
  • Set up of innovative retail processes

Product merchandising

  • Lead the Retail merchandising function, to define product strategy in collaboration with Global merchandising.
  • Ensure proper inventory and stock management including forecasting, allocation, and merchandising.
Group of girls smiling
  • Man and woman sat at desks talking
  • Open planned office with men and women sat on a a large curved sofa
  • Group of runners talking outside the office
  • A team of people sat on the steps with a view of mountains outside the office.
  • Two women smiling at each other in a meeting room with large curved windows
  • A group of people sat around a table looking at large design papers
  • 3 men sat around with laptops smiling at each other
  • a large group of runners holding an On flag smiling at the camera
  • Man and woman sat at desks talking
  • Open planned office with men and women sat on a a large curved sofa
  • Group of runners talking outside the office
  • A team of people sat on the steps with a view of mountains outside the office.
  • Two women smiling at each other in a meeting room with large curved windows
  • A group of people sat around a table looking at large design papers
  • 3 men sat around with laptops smiling at each other
  • a large group of runners holding an On flag smiling at the camera
  • Man and woman sat at desks talking
  • Open planned office with men and women sat on a a large curved sofa
  • Group of runners talking outside the office
  • A team of people sat on the steps with a view of mountains outside the office.
  • Two women smiling at each other in a meeting room with large curved windows
  • A group of people sat around a table looking at large design papers
  • 3 men sat around with laptops smiling at each other
  • a large group of runners holding an On flag smiling at the camera

Your story

  • Background: Strong background in retail with a deep understanding of retail operations in key markets (AMER, APAC, EMEA)
  • Experience: Proven experience as a Head of Retail in a high-growth organization, with a track record of managing fast network expansion.
  • Leadership: Exceptional leadership and team management abilities, with a history of collaboration across cross-functional teams.
  • Communication: Excellent verbal and written communication skills in English. Other languages are a plus.
  • Problem-Solving: Skilled problem-solver with the ability to think out of the box
Three On colleagues eating lunch together

About the Team

As you might expect from the fastest-growing sportswear brand, the commercial team at On is a unique place to be. It’s a newly forming team that requires the explorer spirit to build some of it new and also bring the right existing pieces together. This team of entrepreneurs is used to dynamic turnaround times and ambitious targets. The shared mission? Ignite the human spirit through movement.

See more
A man talking and looking towards the camera
A man talking and looking towards the camera

Explorer

Explorer

Woman laughing playing ping pong

Retail is a pretty young channel for On. With true startup vibes, we’re thinking big but staying agile to balance foundational moves with rapid expansion. It’s a learning curve, but embracing failures and celebrating wins is our fuel.

Learn about our Spirits
A woman looking at the camera smiling.

Maria

Retail Merchandising and Sales Planning Lead, Zurich

We think outside the box when we're hiring. Don't think about what you were doing before. Think about what we can improve every day. We're incentivized to make mistakes, to fix them, to be open about it and help each other.
Happy women smiling and chatting in the office

What we offer

On is a place that is centered around growth and progress. We offer an environment designed to give people the tools to develop holistically – to stay active, to learn, explore and innovate. Our distinctive approach combines a supportive, team-oriented atmosphere, with access to personal self-care for both physical and mental well-being, so each person is led by purpose.

On is an Equal Opportunity Employer. We are committed to creating a work environment that is fair and inclusive, where all decisions related to recruitment, advancement, and retention are free of discrimination.

Build the better you

What to expect

We want to set everyone up for success, so here’s the lowdown on how we hire. Our process is a two-way street – bringing you into our culture, while helping us learn how you think.

Our full process can last about eight weeks from application to offer, because we care about getting it right. These steps explain how we usually do things.

Before you get started, feel free to consider if you want to work with us. Strange question? Well, we give people a lot of space to navigate their day-to-day and that style isn't for everyone. We want you to be passionate about what you do and be sure this is the right fit. Because when skills and passion combine – it creates that 'Wow' moment.