In short

The Lead - Transportation Operations will oversee the operational and commercial management of all first, middle, and last mile carrier agreements, ensuring adherence to high performance standards, operating procedures, and business rules. Within this role, you will be tasked with identifying and recommending strategic opportunities for transportation. You will collaborate cross-functionally with Americas Operations and Global Supply Chain teams to manage the middle and last mile carrier portfolio, drive expansion, and lead continuous improvement initiatives as we scale our North American business.

Your Mission

  • Collaborate with Ecommerce and Wholesale business counterparts to identify customer expectations and build solutions roadmaps.
  • Deliver On’s transportation cost and quality goals through the procurement of freight and last mile transportation service partners.
  • Partner closely with regional, global and respective finance teams to develop a carrier portfolio based on demand coverage, middle mile connectivity, time in transit, and end-to-end costs.
  • Ensure customer and merchant-facing SLAs match the obligations of its transportation service providers.
  • Research and develop key distribution strategies to manage logistics cost and performance.
  • Partner with Logistics team members to manage carrier quality and execution.
  • Maintain open communication with stakeholders to provide updates, address concerns, and manage expectations throughout the project lifecycle.
  • Own carrier-facing governance mechanisms including daily/weekly/monthly/quarterly reporting and business reviews.
  • Own carrier compliance/sourcing risk management on behalf of On.
  • Other duties/responsibilities as necessary.
Group of girls smiling
  • Man and woman sat at desks talking
  • Open planned office with men and women sat on a a large curved sofa
  • Group of runners talking outside the office
  • A team of people sat on the steps with a view of mountains outside the office.
  • Two women smiling at each other in a meeting room with large curved windows
  • A group of people sat around a table looking at large design papers
  • 3 men sat around with laptops smiling at each other
  • a large group of runners holding an On flag smiling at the camera
  • Man and woman sat at desks talking
  • Open planned office with men and women sat on a a large curved sofa
  • Group of runners talking outside the office
  • A team of people sat on the steps with a view of mountains outside the office.
  • Two women smiling at each other in a meeting room with large curved windows
  • A group of people sat around a table looking at large design papers
  • 3 men sat around with laptops smiling at each other
  • a large group of runners holding an On flag smiling at the camera
  • Man and woman sat at desks talking
  • Open planned office with men and women sat on a a large curved sofa
  • Group of runners talking outside the office
  • A team of people sat on the steps with a view of mountains outside the office.
  • Two women smiling at each other in a meeting room with large curved windows
  • A group of people sat around a table looking at large design papers
  • 3 men sat around with laptops smiling at each other
  • a large group of runners holding an On flag smiling at the camera

Your story

  • 5+ years of experience in transportation management, carrier management and/or logistics project management
  • 5+ years negotiating with third party service providers
  • 5+ years of experience in extracting data, analyzing results, and developing recommendations to senior leadership
  • 5+ years of experience working with various cross functional teams locally and globally
  • Project management experience in the development, implementation, and management of various size projects
  • Familiarity with DDP, DDU, Section 321 and other cross-border/international shipments and other complex international shipping flows
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About the Team

As the Americas Logistics team, we ensure a continuous flow of quality products and information that reach the right place and people in the most efficient and timely manner. Guided by a commitment to operational excellence, we put productivity, efficiency, and quality at the core of our operations. Collaborating closely with internal stakeholders and our network of 3PL distribution centers, we process all inbound and outbound inventory movements throughout the region to support our business’ global growth.

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Explorer

Explorer

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We’re constantly experimenting with new ways to deliver (literally), challenging operational norms to see how we can do it better. Who wants to be normal, anyway?

Learn about our Spirits
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Patrick

Operations, Zurich

First: make it work. Then: make it beautiful. We’re huge believers in the process of trial and error and we never over-engineer. If we fail, we fail fast and make quick decisions to move ahead.
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What we offer

On is a place that is centered around growth and progress. We offer an environment designed to give people the tools to develop holistically – to stay active, to learn, explore and innovate. Our distinctive approach combines a supportive, team-oriented atmosphere, with access to personal self-care for both physical and mental well-being, so each person is led by purpose.

On is an Equal Opportunity Employer. We are committed to creating a work environment that is fair and inclusive, where all decisions related to recruitment, advancement, and retention are free of discrimination. We are requesting that you provide sensitive demographic information such as gender identity and race/ethnicity to help us ensure that we are creating equitable and fair experiences for all potential future team members. You are not required to provide this demographic information and this information will in no way impact your eligibility for hire.

Build the better you

What to expect

We want to set everyone up for success, so here’s the lowdown on how we hire. Our process is a two-way street – bringing you into our culture, while helping us learn how you think.

Our full process can last about eight weeks from application to offer, because we care about getting it right. These steps explain how we usually do things.

Before you get started, feel free to consider if you want to work with us. Strange question? Well, we give people a lot of space to navigate their day-to-day and that style isn't for everyone. We want you to be passionate about what you do and be sure this is the right fit. Because when skills and passion combine – it creates that 'Wow' moment.