In short

We are looking for a Senior Specialist Product Systems to join our dynamic team in Ho Chi Minh City. This role is crucial for streamlining business processes and enhancing productivity by leveraging Smartsheet as a strategic tool. As a senior specialist, you will lead the development, deployment, and management of Smartsheet solutions to support various departments, ensuring efficient project management, data transparency, and automation of operational workflows. This role will involve collaborating with global and local teams to deliver impactful solutions that improve how we operate as a business.

Your Mission

  • Collaborative Solution Design: Work closely with the existing Senior Smartsheet Specialist to co-develop tailored Smartsheet solutions that meet business needs, from project tracking to complex workflow automation.

  • Project Management Support: Collaborate with internal teams, using Smartsheet to build and maintain project plans, timelines, and resource tracking systems. Ensure seamless project visibility and effective communication across departments.

  • Process Automation & Optimization: Analyze current workflows and business processes, recommending and implementing Smartsheet-based automations to improve efficiency and reduce manual efforts.

  • Smartsheet Platform Administration: Support the overall administration of Smartsheet, ensuring data accuracy, security, and governance. Manage permissions and user roles, adhering to internal guidelines.

  • Cross-Functional Collaboration: Partner with teams in operations, product development, materials, and other business units to gather requirements and deliver customized Smartsheet solutions that align with team objectives.

  • Training & Support: Assist in training team members across different functions to maximize their use of Smartsheet tools. Provide ongoing support, troubleshooting, and best practice guidance.

  • Reporting & Dashboards: Design and maintain interactive dashboards and reports, providing real-time visibility into key metrics and business performance indicators. Support leadership with data-driven insights.

  • Continuous Improvement: Work with the current Senior Smartsheet Specialist to stay updated on new Smartsheet functionalities, continuously evolving the platform to meet changing business needs.

Group of girls smiling
  • Man and woman sat at desks talking
  • Open planned office with men and women sat on a a large curved sofa
  • Group of runners talking outside the office
  • A team of people sat on the steps with a view of mountains outside the office.
  • Two women smiling at each other in a meeting room with large curved windows
  • A group of people sat around a table looking at large design papers
  • 3 men sat around with laptops smiling at each other
  • a large group of runners holding an On flag smiling at the camera
  • Man and woman sat at desks talking
  • Open planned office with men and women sat on a a large curved sofa
  • Group of runners talking outside the office
  • A team of people sat on the steps with a view of mountains outside the office.
  • Two women smiling at each other in a meeting room with large curved windows
  • A group of people sat around a table looking at large design papers
  • 3 men sat around with laptops smiling at each other
  • a large group of runners holding an On flag smiling at the camera
  • Man and woman sat at desks talking
  • Open planned office with men and women sat on a a large curved sofa
  • Group of runners talking outside the office
  • A team of people sat on the steps with a view of mountains outside the office.
  • Two women smiling at each other in a meeting room with large curved windows
  • A group of people sat around a table looking at large design papers
  • 3 men sat around with laptops smiling at each other
  • a large group of runners holding an On flag smiling at the camera

Your story

  • 3+ years of Smartsheet experience, with deep knowledge of advanced features such as automations, reports, dashboards, and data connectors.

  • Proven experience working on process optimization and workflow automation, ideally in fast-paced or global organizations.

  • Strong familiarity with Smartsheet integrations

  • Proven ability to collaborate closely with cross-functional teams, including technical and non-technical stakeholders, to understand business needs and deliver customized solutions.

  • Exceptional skills in data visualization and reporting, with the ability to create dynamic, user-friendly dashboards and reports for decision-making.

  • Excellent communication and interpersonal skills, with experience in training and supporting users at different levels of expertise.

  • A proactive mindset with a passion for continuous improvement and a strong interest in the latest developments in Smartsheet and workflow automation.

  • Fluent in English (both written and verbal). Vietnamese proficiency is a plus.

  • Ability to thrive in a fast-paced, collaborative, and innovative environment.

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About the Team

The Product Operations team empowers people and productivity through meaningful collaboration and a positive mindset. We strive to rethink the status quo and grow together. We ensure the correct information flow across internal and external teams and streamline operations by managing calendars, building SOPs, implementing software, and synthesizing data across many channels. The team aims for operational excellence with a global mindset as On's R&D teams are located across the world.

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Team

Team

People walking down a street in Yokohama.

Our work is underpinned by the act of sharing. Processes, information, best practices. It helps us challenge the status quo, grow together – and evolve as a business.

Learn about our Spirits
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Dennis

Product Operations Specialist, Zurich

We’re at the heart of the action, helping out different people and teams across R&D and the wider business every day. There’s a learning curve, sure, but the variety of projects and topics we cover is unmatched.
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What we offer

On is a place that is centered around growth and progress. We offer an environment designed to give people the tools to develop holistically – to stay active, to learn, explore and innovate. Our distinctive approach combines a supportive, team-oriented atmosphere, with access to personal self-care for both physical and mental well-being, so each person is led by purpose.

On is an Equal Opportunity Employer. We are committed to creating a work environment that is fair and inclusive, where all decisions related to recruitment, advancement, and retention are free of discrimination.

Build the better you

What to expect

We want to set everyone up for success, so here’s the lowdown on how we hire. Our process is a two-way street – bringing you into our culture, while helping us learn how you think.

Our full process can last about eight weeks from application to offer, because we care about getting it right. These steps explain how we usually do things.

Before you get started, feel free to consider if you want to work with us. Strange question? Well, we give people a lot of space to navigate their day-to-day and that style isn't for everyone. We want you to be passionate about what you do and be sure this is the right fit. Because when skills and passion combine – it creates that 'Wow' moment.