In short

At a glance

We are looking for a data driven and hands-on Orderbook Specialist to join our China team, based in Shanghai. This role will suit flexible, autonomous and ambitious professionals willing to develop their business acumen in the core of On's strategic operations.

You will provide elevated focus and create superior On Time availability and delivery controls for all orders with a strong focus on defined articles at Retail Intro/Launch. Executing all system and communication-related activities, ensuring that critical launch demand will be fulfilled on time and in full (OTIF) from our Shanghai and Hong Kong warehouses. To achieve this, you will collaborate closely with our Happiness Delivery (customer service), Sales, Demand Planning, and Controlling teams. You will provide insights and data as well as drive cross functional process improvement to enable the commercial (sales) team to deliver impactful and effective account management to our customers.

You will work hand in hand with our warehousing team, providing accurate weekly and monthly warehouse volume expectations. You will be the business expert in all things related to the order release lifecycle in our ERP system, D365. You are highly analytical, can quickly and accurately perform analysis and draw conclusions from results, and can easily work in a dynamic environment with several stakeholders.

Your Mission

  • Owner of the order book for Mainland China and Hong Kong. Responsible for maintaining an accurate and up-to-date order book, own all needed order adjustments (order release date, launch date change, etc.), backorder clean-up, range, and ad-hoc troubleshooting
  • Responsible for leading regular cross-functional inventory meetings and discussions with data inputs
  • Serve as the "center of excellence" for Demand Fulfillment topics and support continuous training and bringing know-how to local teams
  • Responsible for warehouse volume forecasting, key sparring partner for our local Warehouse Specialists
  • Provide visibility of launch volumes and ship dates to warehouses
  • Coordinate order release for strategic product launches considering all business & marketing needs
  • Report OTIF-KPI and drive lead improvement projects
  • Work with and support other order fulfillment functions such as inbound planning, warehouse planning, inventory management, and customer fulfillment to drive OTIF (on time in full) delivery
  • Create visibility of product availability status to Sales, Marketing, and other internal stakeholders relevant to local market
  • Microsoft D365 and Looker power user and enhancement/efficiency driver
  • Close collaborator across APAC and global teams to share and deliver efficient and effective solutions in the local region
Group of girls smiling
  • Man and woman sat at desks talking
  • Open planned office with men and women sat on a a large curved sofa
  • Group of runners talking outside the office
  • A team of people sat on the steps with a view of mountains outside the office.
  • Two women smiling at each other in a meeting room with large curved windows
  • A group of people sat around a table looking at large design papers
  • 3 men sat around with laptops smiling at each other
  • a large group of runners holding an On flag smiling at the camera
  • Man and woman sat at desks talking
  • Open planned office with men and women sat on a a large curved sofa
  • Group of runners talking outside the office
  • A team of people sat on the steps with a view of mountains outside the office.
  • Two women smiling at each other in a meeting room with large curved windows
  • A group of people sat around a table looking at large design papers
  • 3 men sat around with laptops smiling at each other
  • a large group of runners holding an On flag smiling at the camera
  • Man and woman sat at desks talking
  • Open planned office with men and women sat on a a large curved sofa
  • Group of runners talking outside the office
  • A team of people sat on the steps with a view of mountains outside the office.
  • Two women smiling at each other in a meeting room with large curved windows
  • A group of people sat around a table looking at large design papers
  • 3 men sat around with laptops smiling at each other
  • a large group of runners holding an On flag smiling at the camera

Your story

  • 4+ years of working experience in orderbook management, account management, sales planning or a similar role
  • Experience in the sports or fashion industry being a plus
  • Very strong analytical evaluative and problem-solving abilities
  • Systems and IT literate (MS suite expert, BI tool, and ERP familiarity)
  • Microsoft Dynamics 365 (+ Sunrise add-on) experience is a big plus.
  • Fluent in Chinese and English
  • Strong communication skills across multiple areas of the organisation
  • Ability to stay pragmatic, positive, and solution-oriented when dealing with challenges
  • Curious and positive self-starter with a "getting things done” attitude
  • Team player in a matrix organization and flexibility to respond to rapidly changing business priorities while working with multiple stakeholders
  • Detail-oriented with the ability to zoom out and evaluate business impact
  • Open to giving and receiving timely feedback helping us all to be lifelong learners.
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About the Team

Your team

We, the APAC team, are responsible for developing On across the region APAC. APAC is made up of markets managed by distribution partners as well as Mainland China, Hong Kong, Japan, Korea and Oceania, markets that we manage directly with our own teams. As we’re combining both to build one region, we’re exploring and defining how to work together as we’re seeing the business grow - and planning for even more growth in the future. With this said, we’re a team that’s on the move, enjoying the opportunity to shape and seeing the results of our work everyday. The China team is currently sitting at 160 people based in the Shanghai office, you’d also be working with the Hong Kong team who have almost 10 team members. We are focused and data-driven, but are also action-oriented and able to multitask, we are also continuously challenging the status quo and "industry standard".

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Explorer

Explorer

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We’re constantly experimenting with new ways to deliver (literally), challenging operational norms to see how we can do it better. Who wants to be normal, anyway?

Learn about our Spirits
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Patrick

Operations, Zurich

First: make it work. Then: make it beautiful. We’re huge believers in the process of trial and error and we never over-engineer. If we fail, we fail fast and make quick decisions to move ahead.
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What we offer

On is a place that is centered around growth and progress. We offer an environment designed to give people the tools to develop holistically – to stay active, to learn, explore and innovate. Our distinctive approach combines a supportive, team-oriented atmosphere, with access to personal self-care for both physical and mental well-being, so each person is led by purpose.

On is an Equal Opportunity Employer. We are committed to creating a work environment that is fair and inclusive, where all decisions related to recruitment, advancement, and retention are free of discrimination.

Build the better you

What to expect

We want to set everyone up for success, so here’s the lowdown on how we hire. Our process is a two-way street – bringing you into our culture, while helping us learn how you think.

Our full process can last about eight weeks from application to offer, because we care about getting it right. These steps explain how we usually do things.

Before you get started, feel free to consider if you want to work with us. Strange question? Well, we give people a lot of space to navigate their day-to-day and that style isn't for everyone. We want you to be passionate about what you do and be sure this is the right fit. Because when skills and passion combine – it creates that 'Wow' moment.