In short

In this role you will drive and lead retail initiatives to increase operational excellence within our own retail stores. Along with regional retail management and store leadership, your role will grow together with us as we continue to expand our retail channel. You will ensure operational excellence for new store openings and build out quality standards for our existing retail network in the EMEA region. You will have the opportunity to shape and build On’s retail landscape and support in setting the foundation for years to come.

Your Mission

  • Lead and participate in working groups advocating as the voice of our EMEA retail stores with a focus on store specific communication, projects and initiatives
  • Lead the communication strategy and streamline tasks,acting as one of the main points of contact between headquarter offices and stores
  • Create and establish standard operating procedures for retail stores in partnership with support departments
  • Provide recommendations to stakeholders for store related communications or requests to support strategy planning and execution of store tasks
  • Lead strategy for efficient inventory management including stock count planning, cycle count analysis, stock write off, POS support etc
  • Support with logistics for marketing or event in stores that align with the quarterly store operations roadmap
  • Lead the operational execution for new retail store openings, ensuring timely openings and effective collaboration with global and cross-functional stakeholders and any follow up actions required
  • Collaborate with Retail Tech and IT teams to implement technical processes and system related improvements (e.g. warranty and return process, omni-channel offering) to enable smooth retail operations and scalable business foundations
  • Work with Retail Training to communicate and align timings for relevant trainings for our store teams according to the operational calendar
  • Support internal and external stakeholders to ensure adherence to local operations compliance needs and the implementation of Asset Protection and Health & Safety standards in compliance with local market requirements (country specific)
Group of girls smiling
  • Man and woman sat at desks talking
  • Open planned office with men and women sat on a a large curved sofa
  • Group of runners talking outside the office
  • A team of people sat on the steps with a view of mountains outside the office.
  • Two women smiling at each other in a meeting room with large curved windows
  • A group of people sat around a table looking at large design papers
  • 3 men sat around with laptops smiling at each other
  • a large group of runners holding an On flag smiling at the camera
  • Man and woman sat at desks talking
  • Open planned office with men and women sat on a a large curved sofa
  • Group of runners talking outside the office
  • A team of people sat on the steps with a view of mountains outside the office.
  • Two women smiling at each other in a meeting room with large curved windows
  • A group of people sat around a table looking at large design papers
  • 3 men sat around with laptops smiling at each other
  • a large group of runners holding an On flag smiling at the camera
  • Man and woman sat at desks talking
  • Open planned office with men and women sat on a a large curved sofa
  • Group of runners talking outside the office
  • A team of people sat on the steps with a view of mountains outside the office.
  • Two women smiling at each other in a meeting room with large curved windows
  • A group of people sat around a table looking at large design papers
  • 3 men sat around with laptops smiling at each other
  • a large group of runners holding an On flag smiling at the camera

Your story

  • You have 5+ years of relevant work experience in a similar role managing retail operations
  • You have strong experience in project management from start to finish, coordinating with cross-functional teams
  • You have an entrepreneurial growth mindset and are eager to challenge the status quo, with an appetite for improvement
  • You are comfortable managing ambiguity in a fast paced environment
  • You have excellent communication and collaboration skills, and also love to work hands on
  • You are fluent in spoken and written English, proficiency in French or German is a plus
Three On colleagues eating lunch together

About the Team

You will collaborate with Stores and direct support departments such as marketing, warehouses, product and tech teams. Together you will address operational challenges and implement process improvements, identify business opportunities and drive revenue growth through efficient operations. You will foster a positive and inclusive work environment that encourages collaboration, innovation, and employee growth.

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A man talking and looking towards the camera

Explorer

Explorer

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Retail is a pretty young channel for On. With true startup vibes, we’re thinking big but staying agile to balance foundational moves with rapid expansion. It’s a learning curve, but embracing failures and celebrating wins is our fuel.

Learn about our Spirits
A woman looking at the camera smiling.

Maria

Retail Merchandising and Sales Planning Lead, Zurich

We think outside the box when we're hiring. Don't think about what you were doing before. Think about what we can improve every day. We're incentivized to make mistakes, to fix them, to be open about it and help each other.
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What we offer

On is a place that is centered around growth and progress. We offer an environment designed to give people the tools to develop holistically – to stay active, to learn, explore and innovate. Our distinctive approach combines a supportive, team-oriented atmosphere, with access to personal self-care for both physical and mental well-being, so each person is led by purpose.

On is an Equal Opportunity Employer. We are committed to creating a work environment that is fair and inclusive, where all decisions related to recruitment, advancement, and retention are free of discrimination.

Build the better you

What to expect

We want to set everyone up for success, so here’s the lowdown on how we hire. Our process is a two-way street – bringing you into our culture, while helping us learn how you think.

Our full process can last about eight weeks from application to offer, because we care about getting it right. These steps explain how we usually do things.

Before you get started, feel free to consider if you want to work with us. Strange question? Well, we give people a lot of space to navigate their day-to-day and that style isn't for everyone. We want you to be passionate about what you do and be sure this is the right fit. Because when skills and passion combine – it creates that 'Wow' moment.